While recognizing the invaluable contributions of emergency dispatchers during National Public Safety Telecommunications Week, the Ship Bottom Volunteer Fire Co. also acknowledged it can be stressful and overwhelming for members of the public to speak with them.
“They are an essential part of emergency services,” Fire Chief Todd MacLennan said of emergency telecommunication specialists. “Dispatchers bridge the gap between the people calling 911 for help and the first responders who provide it.”
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