To the Editor:

I read John Imperiale’s Commentary (“Turn Worker Shortage Angst Into Summer of Appreciation,” 6/15) and was inspired to call UPS to express my appreciation for the service I received returning a package. I called customer service and, of course, tried to have the computer understand the reason for the call. No luck. I finally just called the UPS Store in Manahawkin and thanked the staff there. It is nice to speak with a real person.

June 22, 2022