Custom customer service is the bottom line for Shore Builders Group, headquartered in Brant Beach. Chris Heins, who runs the business along with Tracy Raub – the former in the field, the latter in the office – emphasizes the company is constructed around the specific needs and wants of each individual client.
“We answer the phone always,” said Heins, 48, “and I’m at every job, every day,” to ensure that projects are running smoothly.
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